Public Safety Power Shutoff - Care Coordination
What Is PSPS Care Coordination?
PG&E has partnered with 2-1-1s to help identify customers who are especially vulnerable during Public Safety Power Shutoffs (PSPS) and Enhanced Powerline Safety Setting (EPSS) events.
Who Is Eligible?
- Are you a consumer of PG&E electricity?
- Are you prepared for a power outage that could last 4 hours up to 3 days?
If you are a consumer of PG&E electricity, and unprepared for a power outage that could last 4 hours up to 3 days, you are eligible for Care Coordination.
PSPS Care Coordinators can help before, during, and after an event.
Before a PSPS Event, Care Coordinators Can Assist With:
- Emergency Planning Assistance - Personal Safety Plan
- Registration for Alerts and Notifications
- Medical Baseline Program Enrollment
- CARE or FERA Enrollment
During a PSPS Event, Care Coordinators Can Assist With:
- Locating a Community Resource Center
- Connections to PSPS Resources
After a PSPS Event, Care Coordinators Can Assist With:
- Power restoration updates
- Preparing for the next PSPS event