Public Safety Power Shutoffs (PSPS) – How to Prepare and Stay Informed

A power company worker looking at the power lines.

What is a PSPS?

Utility companies may shut off power as a last resort during periods of high wildfire risk to prevent fires. This is called a Public Safety Power Shutoff (PSPS). Weather conditions that increase wildfire risk include low humidity, high winds, and dry vegetation.

Learn more & monitor outages:

Visit PG&E Outages & Safety
View the outage map or report an outage
Check the 7-day PSPS forecast

Are You Ready for a PSPS?

Prepare with this quick checklist:

Create an emergency plan
Identify backup power sources (and test them)
Notify important contacts
Stay informed via alerts
Test your plan regularly

Sign up for alerts — automatically receive notifications about potential outages affecting your address. Keep your contact information up-to-date in your PG&E account.

Support for Customers with Health or Medical Needs

If power is critical for your health or safety:

Medical Baseline Program (for those dependent on power for medical needs)

- Extra monthly energy at the lowest rate (or D-Medical discount)
- Additional PSPS alerts
- Medical Baseline Program FAQs

Self-Identified Vulnerable Program (SIV) (if you don’t qualify for Medical Baseline) Enroll for:

- Proactive outreach during PSPS and emergencies
- In-person follow-up (doorbell/door hanger) if you don’t respond
- Extra notice before nonpayment shutoffs
- Higher support for rebates and discounts
- Self-Identified Vulnerable Program FAQs

Contact 2-1-1 to speak with a live agent about your outage needs.

Dial 2-1-1
Text “PREPARE” to 211-211
Visit pge.com/211 or make an appointment with a county 211 care coordinator
- A 211 coordinator can assist with:
  - Hotel options and transportation
  - Food replacement
  - Referrals to health, safety, and backup power programs

More customer support: