{"id":7627,"date":"2019-07-01T12:13:19","date_gmt":"2019-07-01T19:13:19","guid":{"rendered":"http:\/\/www.211sacramento.org\/211\/?page_id=7627"},"modified":"2022-05-19T09:31:25","modified_gmt":"2022-05-19T16:31:25","slug":"yolo-faq","status":"publish","type":"page","link":"https:\/\/www.211sacramento.org\/211\/yolo-faq\/","title":{"rendered":"2-1-1 Yolo County | Frequently Asked Questions"},"content":{"rendered":"

Q: What is 2-1-1?<\/strong>
\nA:\u00a0<\/strong>2-1-1 connects community members to information about critical health and human services available in their community through an easy to remember telephone number and through an online resource database. 2-1-1 also provides incident specific information during times of disaster, including road closures and shelters. 2-1-1 services (both phone and online searches) are available 24 hours a day, 7 days a week.<\/p>\n

Q: How does 2-1-1 work?<\/strong>
\nA:<\/strong>\u00a02-1-1 has been designated by the Federal Communication Commission for community information and referral services, just as 9-1-1 is set aside for emergency services. 2-1-1 is a comprehensive information and referral (I&R) service that helps you find resources that may be able to assist you with health and human services. 2-1-1 utilizes both bilingual resource specialists and a phone based translation service to offer 2-1-1 information and referral in over 150 languages.<\/p>\n

Q: How can I access 2-1-1?<\/strong>
\nA: <\/strong>This service is\u00a0<\/strong>available by dialing 2-1-1 from any phone in Yolo County or by dialing 530-392-4182 or our toll-free number at 1-855-866-1783. \u00a0\u00a0You can also go online to 211 Yolo Resources<\/a>\u00a0to use our guided search option or conduct your own custom search.<\/p>\n

Q: What if my cell phone has a different area code than where I am living?<\/strong>
\nA:<\/strong> When you dial 2-1-1 from a cell phone your call is directed to the nearest 2-1-1 based on the cell tower location, not based on your cell phone area code.<\/p>\n

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Q: What is 2-1-1? A:\u00a02-1-1 connects community members to information about critical health and human services available in their community through an easy to remember telephone number and through an online resource database. 2-1-1 also provides incident specific information during times of disaster, including road closures and shelters. 2-1-1 services (both phone and online searches)…<\/p>\n

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