{"id":13813,"date":"2022-07-13T10:48:26","date_gmt":"2022-07-13T17:48:26","guid":{"rendered":"https:\/\/www.211sacramento.org\/211\/?page_id=13813"},"modified":"2026-05-28T11:06:49","modified_gmt":"2026-05-28T18:06:49","slug":"public-safety-power-shutoff-care-coordination","status":"publish","type":"page","link":"https:\/\/www.211sacramento.org\/211\/public-safety-power-shutoff-care-coordination\/","title":{"rendered":"Public Safety Power Shutoffs (PSPS) \u2013 How to Prepare and Stay Informed"},"content":{"rendered":"<div id=\"pl-13813\" class=\"panel-layout\">\n<div id=\"pg-13813-0\" class=\"panel-grid panel-no-style\">\n<div id=\"pgc-13813-0-0\" class=\"panel-grid-cell\" data-weight=\"1\">\n<div id=\"panel-13813-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" data-style=\"{&quot;padding&quot;:&quot;0.3in 0.3in 0.3in 0.3in&quot;,&quot;background&quot;:&quot;#ffffff&quot;,&quot;background_image_attachment&quot;:false,&quot;background_display&quot;:&quot;tile&quot;,&quot;background_image_size&quot;:&quot;full&quot;,&quot;background_image_opacity&quot;:&quot;100&quot;,&quot;border_thickness&quot;:&quot;1px&quot;,&quot;font_color&quot;:&quot;#000000&quot;}\">\n<div class=\"panel-widget-style panel-widget-style-for-13813-0-0-0\">\n<div class=\"so-widget-sow-editor so-widget-sow-editor-base\">\n<div class=\"siteorigin-widget-tinymce textwidget\">\n<h1><strong>Public Safety Power Shutoffs (PSPS) \u2013 How to Prepare and Stay Informed<\/strong><\/h1>\n<p>&nbsp;<\/p>\n<div class=\"su-row\"><div class=\"su-column su-column-size-1-4\"><div class=\"su-column-inner su-u-clearfix su-u-trim\"><img data-recalc-dims=\"1\" decoding=\"async\" class=\"alignleft wp-image-18453 size-medium lazyload\" data-src=\"https:\/\/i0.wp.com\/www.211sacramento.org\/211\/wp-content\/uploads\/Screenshot-2026-05-21-150531.png?resize=283%2C300\" alt=\"A power company worker looking at the power lines.\" width=\"283\" height=\"300\" data-srcset=\"https:\/\/i0.wp.com\/www.211sacramento.org\/211\/wp-content\/uploads\/Screenshot-2026-05-21-150531.png?resize=283%2C300&amp;ssl=1 283w, https:\/\/i0.wp.com\/www.211sacramento.org\/211\/wp-content\/uploads\/Screenshot-2026-05-21-150531.png?w=950&amp;ssl=1 950w\" data-sizes=\"(max-width: 283px) 100vw, 283px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 283px; --smush-placeholder-aspect-ratio: 283\/300;\" \/><\/div><\/div>\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\"><strong>What is a PSPS?<\/strong><\/p>\n<p>Utility companies may shut off power as a last resort during periods of high wildfire risk to prevent fires. This is called a <strong>Public Safety Power Shutoff (PSPS)<\/strong>. Weather conditions that increase wildfire risk include low humidity, high winds, and dry vegetation.<\/p>\n<p><strong>Learn more &amp; monitor outages:<\/strong><\/p>\n<ul>\n<li>Visit <a href=\"https:\/\/www.pge.com\/en\/outages-and-safety.html\">PG&amp;E Outages &amp; Safety<\/a><\/li>\n<li>View the <a href=\"https:\/\/www.pge.com\/outage\">outage map<\/a> or report an outage<\/li>\n<li>Check the <a href=\"https:\/\/pgealerts.alerts.pge.com\/psps-updates\/7day\/\">7-day PSPS forecast<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<p><strong>Are You Ready for a PSPS?<\/strong><\/p>\n<p>Prepare with this quick checklist:<\/p>\n<ul>\n<li>Create an emergency plan<\/li>\n<li>Identify backup power sources (and test them)<\/li>\n<li>Notify important contacts<\/li>\n<li>Stay informed via alerts<\/li>\n<li>Test your plan regularly<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.pge.com\/en\/account\/manage-my-account\/online-account-preferences\/outage-alerts.html\">Sign up for alerts<\/a> \u2014 automatically receive notifications about potential outages affecting your address. Keep your contact information up-to-date in your PG&amp;E account.<br \/>\n&nbsp;<\/p>\n<p><strong>Support for Customers with Health or Medical Needs<\/strong><br \/>\n<img data-recalc-dims=\"1\" decoding=\"async\" class=\"wp-image-18451 alignright lazyload\" data-src=\"https:\/\/i0.wp.com\/www.211sacramento.org\/211\/wp-content\/uploads\/Young-Boy-with-Oxygen-Mask-1.jpg?resize=345%2C230\" alt=\"Mother helps her child use an inhalation device at home.\" width=\"345\" height=\"230\" data-srcset=\"https:\/\/i0.wp.com\/www.211sacramento.org\/211\/wp-content\/uploads\/Young-Boy-with-Oxygen-Mask-1.jpg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.211sacramento.org\/211\/wp-content\/uploads\/Young-Boy-with-Oxygen-Mask-1.jpg?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.211sacramento.org\/211\/wp-content\/uploads\/Young-Boy-with-Oxygen-Mask-1.jpg?resize=1536%2C1024&amp;ssl=1 1536w, https:\/\/i0.wp.com\/www.211sacramento.org\/211\/wp-content\/uploads\/Young-Boy-with-Oxygen-Mask-1.jpg?resize=2048%2C1365&amp;ssl=1 2048w, https:\/\/i0.wp.com\/www.211sacramento.org\/211\/wp-content\/uploads\/Young-Boy-with-Oxygen-Mask-1.jpg?resize=272%2C182&amp;ssl=1 272w\" data-sizes=\"(max-width: 345px) 100vw, 345px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 345px; --smush-placeholder-aspect-ratio: 345\/230;\" \/><br \/>\nIf power is critical for your health or safety:<\/p>\n<ul>\n<li><strong>Medical Baseline Program<\/strong> (for those dependent on power for medical needs)<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Extra monthly energy at the lowest rate (or D-Medical discount)<\/li>\n<li>Additional PSPS alerts<\/li>\n<li>Medical Baseline Program <a href=\"https:\/\/www.pge.com\/assets\/pge\/localized\/en\/docs\/account\/billing-and-assistance\/medical-baseline-fact-sheet.pdf\">FAQs<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li><strong>Self-Identified Vulnerable Program (SIV)<\/strong> (if you don\u2019t qualify for Medical Baseline) Enroll for:<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Proactive outreach during PSPS and emergencies<\/li>\n<li>In-person follow-up (doorbell\/door hanger) if you don\u2019t respond<\/li>\n<li>Extra notice before nonpayment shutoffs<\/li>\n<li>Higher support for rebates and discounts<\/li>\n<li>Self-Identified Vulnerable Program <a href=\"https:\/\/www.pge.com\/assets\/pge\/docs\/account\/billing-and-assistance\/cwsp-siv-fact-sheet.pdf\">FAQs<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Contact 2-1-1 to speak with a live agent about your outage needs. <\/strong><\/p>\n<ul>\n<li>Dial 2-1-1<\/li>\n<li>Text \u201cPREPARE\u201d to 211-211<\/li>\n<li>Visit <a href=\"https:\/\/www.pge.com\/211\">pge.com\/211<\/a> or make an appointment with a county 211 care coordinator\n<ul>\n<li>A 211 coordinator can assist with:\n<ul>\n<li>Hotel options and transportation<\/li>\n<li>Food replacement<\/li>\n<li>Referrals to health, safety, and backup power programs<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>More customer support:<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.pge.com\/en\/outages-and-safety\/outage-preparedness-and-support\/general-outage-resources\/community-resource-centers.html\">Community Resource Centers<\/a><\/li>\n<li><a href=\"https:\/\/www.pge.com\/en\/outages-and-safety\/safety\/electric-safety\/backup-power-safety.html\">Backup Power<\/a><\/li>\n<li><a href=\"https:\/\/www.pge.com\/en\/outages-and-safety\/outage-preparedness-and-support\/general-outage-resources\/outage-compensation-programs.html\">Storm Inconvenience Bill Credit<\/a><\/li>\n<li><a href=\"https:\/\/www.pge.com\/en\/outages-and-safety\/outage-preparedness-and-support\/health-and-accessibility-support\/food-lodging-and-transportation.html#hotelaccommodations\">Hotel Accommodations and Discounts<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Public Safety Power Shutoffs (PSPS) \u2013 How to Prepare and Stay Informed &nbsp; Are You Ready for a PSPS? Prepare with this quick checklist: Create an emergency plan Identify backup power sources (and test them) Notify important contacts Stay informed via alerts Test your plan regularly Sign up for alerts \u2014 automatically receive notifications about&hellip;<\/p>\n<p class=\"more-link-wrapper\"><a class=\"more-link\" href=\"https:\/\/www.211sacramento.org\/211\/public-safety-power-shutoff-care-coordination\/\">Continue<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-fullwidth.php","meta":{"_exactmetrics_skip_tracking":false,"footnotes":""},"class_list":["post-13813","page","type-page","status-publish","hentry"],"jetpack_shortlink":"https:\/\/wp.me\/P7gMya-3AN","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.211sacramento.org\/211\/wp-json\/wp\/v2\/pages\/13813","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.211sacramento.org\/211\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.211sacramento.org\/211\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.211sacramento.org\/211\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.211sacramento.org\/211\/wp-json\/wp\/v2\/comments?post=13813"}],"version-history":[{"count":59,"href":"https:\/\/www.211sacramento.org\/211\/wp-json\/wp\/v2\/pages\/13813\/revisions"}],"predecessor-version":[{"id":18502,"href":"https:\/\/www.211sacramento.org\/211\/wp-json\/wp\/v2\/pages\/13813\/revisions\/18502"}],"wp:attachment":[{"href":"https:\/\/www.211sacramento.org\/211\/wp-json\/wp\/v2\/media?parent=13813"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}