Call 2-1-1 Sacramento                                                                                     Can't dial 2-1-1?  Call (916) 498-1000 or 1-800-500-4931  |  Email
 
2-1-1 Sacramento, is a free, confidential information and referral service that is available 24 hours a day, seven days a week. 
              
 
   
2-1-1 Sacramento Staff
The 2-1-1 Sacramento staff is a dedicated group of trained call specialists who provide a confidential information and referral service that is available 24 hours a day, seven days a week.  Assistance is available in multiple languages, and services are accessible to people with disabilities.  Utilizing a comprehensive computerized database of more than 2,400 nonprofit and public agency programs, trained information and referral specialists give personalized attention to each caller.  Specialists can refer callers to a variety of service that best meet their needs.

The 2-1-1 Management Team is listed below.  Select any staff member's name to send them an email message.

Nancy Findeisen, President/CEO.  Ms. Findeisen has been President/CEO of Community Services Planning Council since 1983.  She is responsible for overall agency operations and her 2-1-1 responsibilities include strategic planning, resource and partnership development, and coordination with state and national 2-1-1 programs and initiatives.  She currently serves on the California Alliance of Information and Referral Services (CAIRS) Board of Directors and is a CAIRS representatives on the 2-1-1 California Partnership, the coalition working to implement 2-1-1 statewide.  She also serves on the Board of Directors of the national Alliance of Information and Referral Systems (AIRS).

Katrina Middleton, Vice President, Information and Planning.  Ms. Middleton has been with Community Services Planning Council since 1994 and has responsibility for 2-1-1 operations, emergency services programming, and relationships with funders and other local partners.
Wayne Everingham, CRS/CIRS, Database Program Manager.  Mr. Everingham oversees maintenance of the 2-1-1 Database and manages production of directories and other database products.   He represents 2-1-1 on the local VOAD (Voluntary Organizations Active in Disasters).  He has been an employee of 2-1-1 Sacramento/ Community Services Planning Council since 2000.
Bob Diercks, Supervisor/Trainer, 2-1-1 Sacramento Call Center.  Mr. Diercks, who has been with CSPC since 2007, is responsible for managing the call center and training and supervising all Information and Referral Specialists.  Mr. Diercks brings more than 15 years of experience in customer service and management/supervisory experience with an inbound call center.

You may call us at (916) 442-4273, or send an email for more information.




Call 2-1-1
24 hours a day, seven days a week.

Assistance is also available in other languages.
Can't dial 2-1-1?  Call (916) 498-1000 or
(800) 500-4931
Email:
info@211sacramento.org
2-1-1 Sacramento  |  (916) 498-1000  |  1-800-500-4931  |  TTY: (916) 446-1434  |  Email