Get Help

It’s that easy. Just dial 2-1-1.

Our Information and Referral Specialists are available 24 hours a day, seven days a week.

Assistance is available in multiple languages, and services are accessible to people with disabilities. Utilizing a comprehensive computerized database of more than 1,600 nonprofit and public agency programs, trained Information and Referral Call Specialists give personalized attention to each caller.

If you have trouble reaching 2-1-1 Sacramento, please call (916) 498-1000 or (800) 500-4931 or send an email for more information.

At Work. If you have problems dialing 2-1-1 at work, contact your information services staff to change permissions on the telephone system to allow 2-1-1 dialing access.

At Home. If you have problems dialing 2-1-1 at home, contact your telephone service provider’s repair number to make sure they have programmed 2-1-1 into your service.  2-1-1 is available through all cell phone carriers.

Our Call Specialists speak: Spanish, Russian, Ukrainian, Thai, Lao, Mien and English. All other languages can be assisted with the use of our Language Line translation service.

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