Staff

The 2-1-1 Sacramento staff is a dedicated group of trained call specialists who provide a confidential information and referral service that is available 24 hours a day, seven days a week. Assistance is available in multiple languages, and services are accessible to people with disabilities. Utilizing a comprehensive computerized database of more than 1,600 nonprofit and public agency programs, trained information and referral specialists give personalized attention to each caller. Specialists can refer callers to a variety of service that best meet their needs.

Our Call Specialists speak: Spanish, Russian, Ukrainian, Thai, Lao, Mien and English. All other languages can be assisted with the use of our Language Line translation service.

The 2-1-1 Management Team is listed below. Select any staff member’s name to send them an email message.

Gabriel Kendall

gkendall@211sacramento.org
Director of Community Relations and Program Development
Gabriel Kendall comes to 2-1-1 Sacramento with 8+ years of experience with 2-1-1 San Diego, most recently as Associate Director of Community Partnerships where he was responsible for building impactful and long standing relationships with community partners, providing 2-1-1 with community feedback and representing the organization at area meetings, boards, and committees. Gabriel worked closely with the Executive Vice President as the agency’s program liaison for 2-1-1’s Veteran and Military projects and initiatives. As a key agency leader and through his spirit of collaboration, Gabriel represented 2-1-1 at the 25 Cities Initiative, Regional of Continuum of Care Council – Coordinated, Coordinated Entry System Advisory Committee, Emergency Food and Shelter Program Board, SANDAG – Social Services Transportation Advisory Committee, County of San Diego Live Well North County Leadership Team and a number of other community collaborative groups. Before joining the 2-1-1 sector, Gabriel served as a Social Services Program Manager for the Community Resource Center of Encinitas where he specialized in emergency and shelter services.  At 2-1-1, he first worked as a Customer Service Representative then Database Conversion Specialist earning him hands-on experience with 2-1-1 operations, program design and implementation. These served as a stepping stone to positions as Community Development Officer, managing community relationships and the 2-1-1 Resource Center, and Associate Director Programs providing shared oversight to program development, 2-1-1’s contact center, Resource Center and Courage to Call programs.

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